How to Open a Trading Account and Register on HTX

How to Open an Account on HTX using Email or Phone Number

1. Go to the HTX website and click on [Sign up] or [Register Now].

2. Select [Email] or [Phone Number] and enter your email address or phone number. Then click on [Next].

3. You will receive a 6-digit verification code in your email or phone number. Enter the code and click [Confirm].

If you haven’t received any verification code, click on [Resend].


4. Create a secure password for your account and click on [Begin Your HTX Journey].

Note:

• Your password must contain at least 8 characters.
• At least 2 of the following: numbers, alphabet letters, and special characters.

5. Congratulations, you have successfully registered an account on HTX.

How to Open an Account on HTX via Google

1. Go to the HTX website and click on [Sign up] or [Register Now].

2. Click on the [Google] button.

3. A sign-in window will be opened, where you will need to enter your email address and click on [Next].

4. Then enter the password for your Google account and click [Next].

5. Click on [Continue] to confirm signing in with your Google account.
6. Click on [Create a HTX Account] to continue.

7. Select [Email] or [Phone Number] and enter your email address or phone number. Then click on [Register and bind].

8. You will receive a 6-digit verification code in your email or phone number. Enter the code and click [Confirm].

If you haven’t received any verification code, click on [Resend].


9. Create a secure password for your account and click on [Begin Your HTX Journey].

Note:

• Your password must contain at least 8 characters.
• At least 2 of the following: numbers, alphabet letters, and special characters.

10. Congratulations! You have successfully registered on HTX via Google.

How to Open an Account on HTX via Telegram

1. Go to the HTX website and click on [Sign up] or [Register Now].

2. Click on the [Telegram] button.

3. A pop-up window will appear. Enter your Phone Number to sign up to HTX and click [NEXT].

4. You will receive the request in the Telegram app. Confirm that request.

5. Click on [ACCEPT] to continue to sign up for HTX using a Telegram credential.

6. Click on [Create a HTX Account] to continue.

7. Select [Email] or [Phone Number] and enter your email address or phone number. Then click on [Register and bind].

8. You will receive a 6-digit verification code in your email or phone number. Enter the code and click [Confirm].

If you haven’t received any verification code, click on [Resend].


9. Create a secure password for your account and click on [Begin Your HTX Journey].

Note:

• Your password must contain at least 8 characters.
• At least 2 of the following: numbers, alphabet letters, and special characters.

10. Congratulations! You have successfully registered on HTX via Telegram.

How to Open an Account on the HTX App

1. You need to install the HTX application from the Google Play Store or App Store to create an account for trading.

2. Open the HTX app and tap [Log in/Sign up].

3. Enter your Email/Mobile number and click [Next].

4. You will receive a 6-digit verification code in your email or phone number. Enter the code to continue

5. Create a secure password for your account and click on [Registration Complete].

Note:

• Your password must contain at least 8 characters.
• At least 2 of the following: numbers, alphabet letters, and special characters.

6. Congratulations, you have successfully registered on HTX App.

Or you can sign up on the HTX app using other methods.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from HTX?

If you are not receiving emails sent from HTX, please follow the instructions below to check your email’s settings:

1. Are you logged in to the email address registered to your HTX account? Sometimes you might be logged out of your email on your device and hence can’t see HTX emails. Please log in and refresh.

2. Have you checked the spam folder of your email? If you find that your email service provider is pushing HTX emails into your spam folder, you can mark them as “safe” by whitelisting HTX email addresses. You can refer to How to Whitelist HTX Emails to set it up.

3. Is the functionality of your email client or service provider normal? To be sure that your firewall or antivirus program isn’t causing a security conflict, you can verify the email server settings.

4. Is your inbox packed with emails? You won’t be able to send or receive emails if you have reached the limit. To make room for new emails, you can remove some of the older ones.

5. Register using common email addresses like Gmail, Outlook, etc., if at all possible.

 

How come I can’t get SMS verification codes?

HTX is always working to improve the user experience by expanding our SMS Authentication coverage. Nonetheless, certain nations and regions aren’t currently supported.

Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.

The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:

• Make sure there is a strong network signal on your mobile device.
• Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that might be preventing our SMS Code number from working.
• Turn your phone back on.
• Instead, try voice verification.

How to Change My Email Account on HTX?

1. Go to the HTX website and click on the profile icon.

2. On the email section, click on [Change email address].

3. Enter your email verification code by clicking on [Get Verification]. Then click [Confirm] to continue.

4. Enter your new email and your new email verification code, and click [Confirm]. After that, you have successfully changed your email.

Note:

• After changing your email address, you will need to log in again.
• For your account security, withdrawals will be temporarily suspended for 24 hours after changing your email address